all my corespondence with Alibaba.com is for the BKR5E-11 spark plug.
I received the BKR6E-11.. not the plug my customers are looking for.
they can have them back, but I have already paid US$115 + tax to have them freighted to me.. they can pay for the return or give me a refund., but it is like talking to the wall! no apologies, my fault?? very poor customer service.
they have my money and they are like a dog with a bone- not giving up.
आपूर्तिकर्ता की प्रतिक्रिया:
I'm sorry to bring you a bad shopping experience, because there is BKR6E-11 in the picture of the product you inquired for, and the goods were shipped only after they were confirmed on the invoice. We understand your feelings, and we are communicating with you, don't worry, we will give you a solution!
06 Dec 2024